Support

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Reach out through any channel, or browse our self-service resources below.

Frequently Asked Questions

How do I import my existing customers?

Go to Customers → Add Customer → Bulk Import (CSV). Upload a CSV file and we'll auto-map your columns.

Which carriers does ShipOS support?

UPS, FedEx, USPS, DHL, Amazon, LaserShip, OnTrac, and more. We're always adding new carriers.

Can I use ShipOS on a tablet?

Yes! ShipOS is fully responsive and works great on tablets and mobile devices. The Kiosk mode is specifically designed for touchscreens.

Is there a free trial?

Yes — every new account gets a 30-day free trial with full access to all features. No credit card required.

Still have questions?

Our team is happy to help with anything.

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